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❓ FAQ

Frequently Asked Questions

If you didn't find what you were looking for, don't hesitate to reach out to us! Send us a message, and we'll be more than happy to help you out!

  • Overall Goals: Communication and collaboration between the project manager and the client to map out the features and functions of the website.
  • Menu & Page Flowchart: Mapping out the menu, its main pages, and supporting pages that will make up the navigation for the website.
  • Interface Design: The custom process of creating the look and feel of the website based on the business brand.
  • SEO Worksheet: The keyword-focused approach used to ensure pages are found in Google.
  • CMS Integration: Programming the custom graphic, features, and functions into the content management system.
  • Content Review: A thorough review of grammar, forms, and functions.
  • Quality Assurance: Testing to ensure all links work, the website appears correctly across devices.

Our talented team works to ensure that each website we build is a valuable marketing tool geared toward achieving your goals.

  • An account manager who will take a keen interest in your business goals
  • Design & marketing advice to make your website a promotional machine
  • A project managed with purpose and precision
  • Google-friendly content strategies
  • Detailed go-live review
  • Prompt, personal attention throughout

  • Your site may not need a physical rebuild. It may just need some messaging work and reorganization.
  • If your site is built on WordPress or a CMS you have access to, content optimization may be a fantastic first step.

We follow a comprehensive quality assurance check to make sure the website functions correctly across browsers and devices. Should an issue arise from our programming, we will correct it at no cost to you. We want to be fair and want you to trust that your site will work as it should.

Absolutely! Our websites are designed to automatically resize depending on the device, offering mobile-only feature buttons for easy navigation. Every website we build is fully responsive and mobile-friendly.

  • We register the domain name in your name
  • If you have purchased the website, you own it
  • Rental websites remain yours for as long as the rental is honoured

Yes! InfoWeb specializes in affordable web design services for small businesses across South Africa, with ongoing support included in all our packages.

Our packages start from R5,500 and include:

  • Monthly maintenance: Software updates, security patches, and backups
  • Technical support: Email and phone help when you need it
  • Content updates: Small text and image changes included
  • Hosting included: No separate hosting fees to worry about
  • 24/7 monitoring: We watch your site so you don't have to

Based in Durbanville, Cape Town, we've been providing affordable web design with ongoing support to South African small businesses since 2010.

Absolutely! We specialize in creating custom web design packages specifically for small businesses. Every business is unique, and we tailor our packages to match your specific needs and budget.

Our packages include:

  • Small Website Package (R5,500): Perfect for startups, 5 pages, mobile-responsive
  • Medium Website Package (R12,500): Ideal for growing businesses, 10 pages, content management
  • Large Website Package (R25,000): For established businesses, 20 pages, advanced features
  • E-commerce Package (R30,000+): Complete online store with payment integration

We can also create completely custom packages that combine features from different tiers to match exactly what your small business needs.

Yes! We specialize in e-commerce web design for local South African stores. Our e-commerce solutions start at R30,000 and include everything you need to sell online.

Our e-commerce packages include:

  • South African payment gateways: PayFast, PayGate, and more
  • Inventory management: Track stock levels and products
  • Shopping cart: Easy checkout process for customers
  • Mobile-friendly: Perfect shopping experience on phones
  • SSL security: Safe and secure transactions

We've built e-commerce stores for local South African businesses including Silverton Bearing Suppliers, Parts Warehouse, and Need A Part.

Yes! All our web design packages include hosting and maintenance. We offer a complete package at R150 per month that includes:

  • Website hosting: Fast, reliable hosting with 99.9% uptime
  • 20 email accounts: Professional @yourdomain.co.za emails
  • Monthly maintenance: Software updates and security patches
  • SSL certificate: Secure HTTPS for your website
  • Daily backups: Your website is backed up every day
  • Technical support: Help when you need it

This means you never have to worry about separate hosting bills, security updates, or technical issues. We handle everything so you can focus on your business.